1. Izumo-Tabi

  2. Terms of Use

Izumo Travel Terms of Use

The Izumo Travel Terms of Use stipulate the terms of use for the accommodation or experience reservation service (hereinafter referred to as the "Service") provided by the Izumo Tourism Association (hereinafter referred to as the "Organization") on the "Official Booking Site Izumo Travel (https://izumotabi.com >)" (hereinafter referred to as the "Site"). This Service is only available to those who have read these Terms of Use and other terms and conditions, guidelines, etc. stipulated on this Site (hereinafter referred to as the "Terms"), agreed to these terms, and registered as a member (hereinafter referred to as the "User").

Article 1 (Scope of Application of These Terms)

This agreement stipulates the terms of use of the Service and applies to all relationships between the Company and users arising from the use of the Service. By using the Service, users are deemed to have agreed to this agreement.

Article 2 (Conditions of Use)

  1. You must agree to these terms and conditions and meet the following requirements:
  2. Please observe general etiquette, morals and technical rules when using the Internet.
  3. The services provided by this site are intended for users whose settings for characters (displaying Japanese), email, printer, etc. are properly configured. The Corporation shall not be held responsible for the results of operations or any impacts caused by users who do not meet these conditions. Furthermore, even if the above conditions are met, if the service does not operate correctly due to any circumstances related to the user's computer environment settings (including any causes beyond the control of the Corporation), the Corporation shall not be held responsible for any impacts caused by such.
  4. Plans on this site may not be available for application depending on capacity, organizer circumstances, etc. Furthermore, if it becomes necessary to change or cancel your application, you are responsible for making the change or cancellation procedure on this site or by contacting the organizer directly.

Article 3 (Contents of the Service)

  1. Users can apply for, change, cancel, and make payments for various travel products and other services (hereinafter referred to as "Plans") offered or introduced on this Site.
  2. The Service is provided 24 hours a day, 365 days a year, and the period during which the Service can be provided for each plan will be specified separately. In addition, the provision of the Service may be suspended, interrupted, changed, abolished, or delayed in the following cases.
    • When carrying out regular or emergency maintenance of this site's system.
    • When the provision of the Services cannot be carried out normally due to war, riot, disturbance, labor dispute, earthquake, eruption, flood, tsunami, fire, power outage or other emergency.
    • Any other case in which the Company deems it necessary for the operation of this Site.

Article 4 (Changes, Suspension, and Cancellation of the Service)

If the Company deems it necessary, the Company may change, suspend or discontinue the content of the Service at any time without obtaining the consent of the User. Furthermore, the Company shall be deemed to have notified the User of the changes by posting them on this website.

Article 5 (Member registration/change of registered information)

  1. Users can use all of the Services by agreeing to these Terms and Conditions and completing the required registration process. Membership registration is considered approved when the Company sends a registration completion email after the User applies for membership.
  2. The Company may not approve a user's application for membership if any of the following items apply to the user. Furthermore, the Company shall not be obligated to disclose the reason for such disapproval.
    • If there is any false or inaccurate information in the membership registration application
    • If you have been suspended from using the service in the past due to a violation of the terms and conditions of the services provided by the Company (including, but not limited to, these Terms and Conditions and the terms and conditions of other services operated separately by the Company).
    • If the person is a minor, an adult ward, a person under curatorship or assistance, and has not obtained the consent of their legal representative, guardian, curator or assistant
    • If it is discovered that you have engaged in any of the acts set out in Article 10 (Prohibited Matters) in the past
    • When Article 12 (Exclusion of Anti-Social Forces) is violated or there is a possibility that it is violated
    • Any other case in which the Company has a reasonable basis to determine that a member registration is inappropriate.
  3. When using this service, please enter your name and other user data correctly.
  4. If there are any changes to the registered information of a Member, the Member shall immediately change said information in a manner specified by the Corporation.

Article 6 (User Responsibilities)

  1. Users are responsible for properly managing and storing the email address, password, etc. (hereinafter referred to as "Account Information") they entered when registering as a member of this service.
  2. You may not allow a third party to use your account information, or lend, transfer, pawn, buy or sell your account information, change the name of your account information, or disclose your account information, etc.
  3. If account information has been leaked to a third party, or if it is discovered or suspected that account information has been used fraudulently, the User must immediately contact the Company and follow any instructions given by the Company.
  4. Users are solely responsible for their own use of the Service and must not cause any damage to the Company, other users or third parties.
  5. If a user violates these terms or causes damage to other users or third parties in connection with the use of the service, the user shall be fully liable for compensation for such damage. Furthermore, if the company suffers damage as a result of such action, the user shall compensate the company for such damage (including reasonable expenses and attorney's fees incurred in resolving the dispute).

Article 7 (Location of Contract)

Applications on this site for plans offered or introduced on this site will be treated as contracts between the user and the plan organizer, and the contract type and terms will be specified for each plan. Furthermore, unless otherwise specified in the travel terms and conditions, the contract between the user and the plan organizer will be established when the "Reservation Complete" message is displayed on this site, or when the organizer notifies the user that the reservation is complete.

Article 8 (Payment Method)

  1. Payment methods for plan fees subscribed to using this service may be either on-site payment or payment by credit card in the User's name.
  2. When paying by credit card, the User shall comply with the terms of a separate agreement between the User and the credit card company, and in the event of any dispute arising between the User and the credit card company in connection with the use of the credit card, the User shall resolve such dispute at his/her own responsibility.

Article 9 (Notification and Contact)

  1. Any notices from the Company to Users regarding the Service will be given by posting on this Site, by email, or by any other method that the Company deems appropriate.
  2. If the notification in the preceding paragraph is made by email, it will be sent to the user's email address, and notification to the user will be deemed complete when it reaches the server that holds the user's email address. Users are obligated to view notifications sent by the Company by email without delay.

Article 10 (Prohibited matters)

When using the Service, Users shall not engage in any of the following acts or acts that the Company deems to fall under any of the following items.

  1. Unauthorized use of email addresses.
  2. Any act that infringes or may infringe the copyright or other rights of a third party or our organization.
  3. Any act that causes or may cause disadvantage or damage to a third party or our organization.
  4. Any act that libels or slanders a third party or our organization, or damages or may damage their reputation or credibility
  5. Using the content provided through the Service beyond the scope of personal use (including, but not limited to, copying, transferring, modifying, distributing, transmitting, publishing, etc.) without the prior consent of the Company
  6. Any act of placing an excessive load on the network or system of this Service or any act of transmitting or writing harmful programs such as computer viruses.
  7. Any act that is or may be contrary to public order and morals.
  8. Any act that violates or may violate laws and regulations.
  9. Any other conduct that the organization deems inappropriate.

Article 11 (Suspension of use, etc.)

If the Company determines that a User has violated these Terms of Use or if any of the following applies, the Company may, without prior notice or warning, take measures such as suspending or restricting the use of the Service, deleting all or part of the relevant account information, and canceling the member registration. Furthermore, the Company shall have no obligation to disclose the reasons for such measures.

  1. If you violate laws, regulations, these Terms and Conditions, or the usage methods described on this site.
  2. If it is discovered that the details of your membership registration or account information are false
  3. If malicious behavior by a user, such as failure to contact or participate, is discovered.
  4. If there is a delay or impossibility of payment obligations.
  5. If the use causes inconvenience or disadvantage to a third party.
  6. If any behavior that may disrupt our services is discovered.
  7. Any other case in which the Company determines that the usage or conduct of this Site or Service is inappropriate.
  8. In this case, the user in question must immediately pay the full amount of the debt to the Association, and the Association may take necessary measures, such as claiming damages.

Article 12 (Exclusion of Anti-Social Forces)

  1. The User (if the User is a corporation, this includes the User itself, its representatives, officers, managers, employees or persons substantially involved in management, parent companies and subsidiaries) represents and warrants that the User does not fall under any of the following items and will not fall under any of the following items in the future.
    • Organized crime groups, members of organized crime groups, persons who have not yet passed five years since being a member of an organized crime group, associate members of organized crime groups, companies related to organized crime groups, corporate racketeers, etc., social movement fraudsters, specialized intelligence organized crime groups, etc., and other persons equivalent thereto (hereinafter referred to as "organized crime group members, etc.").
    • Having a relationship that is deemed to be an inappropriate use of a gang member, etc., for the purpose of obtaining wrongful benefits for oneself or a third party, or for the purpose of causing damage to a third party
    • Having a relationship that is deemed to be involved in providing funds or benefits to a gang member, etc., or having a relationship that can be socially criticized with a gang member, etc.
  2. The User undertakes not to engage in any of the following acts either by himself or through a third party:
    • Violent or unreasonable demands that go beyond legal responsibility
    • Using threatening language or violence in relation to transactions
    • Spreading rumors, damaging the credibility of our corporation through fraudulent means or by force, or disrupting our corporation's business.
    • Any other acts similar to those listed above
  3. If a user violates the preceding paragraph, the Company reserves the right to cancel the user's registration as a member.
  4. The organization shall not be liable for any damages incurred by the member as a result of cancellation based on the preceding paragraph.

Article 13 (Intellectual Property Rights)

All intellectual property rights and other rights (hereinafter referred to as "Intellectual Property Rights") of all content provided in this service belong to our corporation or a third party who holds the rights of the content, trademarks, etc. Users are prohibited from copying, reprinting, modifying, translating, editing, transmitting or otherwise using any content of this service, or from engaging in any acts that infringe on the rights of the rights holder, without the prior permission of the rights holder, and this does not imply a license to use the intellectual property rights of a third party who holds the rights.

Article 14 (Handling of Personal Information, etc.)

Our organization will handle personal information entrusted to us by users in accordance with the policy set out in the separate "Personal Information Handling Guidelines."

Article 15 (Disclaimer)

  1. The Corporation posts information provided by each plan organizer on this site, but shall not be held responsible for the authenticity or accuracy of that information. Furthermore, posting a plan on this site does not mean that the Corporation guarantees the content, quality, or that the conditions are the most favorable for users of that plan.
  2. The Company shall not be liable for any damage suffered by users or third parties in connection with this service, except in cases where such damage is caused by the Company's intentional or negligent acts.
  3. The Company assumes no responsibility whatsoever for the information, services, etc. of any sites linked to this Site.
  4. The Company shall not be liable for any damages incurred as a result of the interruption, suspension or cessation of the provision of this service due to equipment failure, man-made disaster, natural disaster or other reasons, except in cases where such damages are caused by the Company's intentional or negligent acts.
  5. The company shall not be liable for any damages incurred by users or third parties during the implementation of the plan, except in cases where such damages are caused by the company's intentional or negligent acts.

Article 16 (Governing Law and Jurisdiction)

The interpretation and validity of these Terms shall be determined in accordance with the laws of Japan. Any disputes relating to these Terms and the use of the Service shall be resolved in good faith between the parties. If no resolution is reached through negotiation, the Sendai District Court shall be the court of first instance with exclusive jurisdiction.

Article 17 (Changes to Terms)

The Company reserves the right to change the contents of these Terms of Use without prior notice. Users must check these Terms of Use each time they use the Service. After the Terms of Use are changed, only the changed contents will be valid.